1. Initial account analysis
We study the statistics, payment history and ad text in your ad account. Thanks to our internal contacts within Google, we will find out the exact reason for the blocking, which is not always obvious from standard support letters.
2. Checking the site and content
We do not make edits to your site, but examine its code, structure and content to identify any inconsistencies with Google policy. If you had several active resources at the time of blocking, we analyze each of them.
3. Evaluate ads and campaigns
If an account is currently blocked, we retrieve ads through additional tools to identify violations. We do not directly intervene - we simply point out what needs to be fixed. You decide when and how to make changes after the block is lifted.
4. Determining the internal rating
Google Ads has its own algorithms and triggers that assess the risk of an account. When deeply banned, the account goes into the zone of mistrust. We use our internal checks and connections to pull the rating out of the critical zone and prevent a repeat ban.
5. Preparing a strategy and appeal
We draw up a step-by-step plan of what needs to be changed in advertising materials and on the site to comply with Google's policy. Then we send a properly completed appeal , indicating what measures were taken and why the account should be unblocked.
6. Accompaniment and additional requests
If Google requires additional documents ( identity verification , commercial activity ) or re-checks the resource, we take care of communication with support. All this time you receive status reports and can clarify any details in the chat or by mail.
7. Final checklist and support
After a successful recovery, you will receive a personalized set of recommendations to help minimize the risk of future bans. If you need to make changes to your site or ads, we will tell you how to do so without violating Google policies. There is also 3 months of free support to ensure that any new checks are as safe as possible.
